2. 1. Your contact with the Joplin Police Department (JPD) was:

   1. In a public place
   2. In your home
   3. At your place of business
   4. At the police station
   5. By telephone
   6. By web service
4. 2. In your personal contact with JPD, your role was:

   1. Victim
   2. Witness
   3. Suspect
   4. Arrestee
   5. Motorist
   6. Complainant/Caller
6. 3. During your recent contact with JPD, how would you rate the overall service you received from the officer/employee?

   1. Exceptional/Very Helpful
   2. Satisfactory/Helpful
   3. Improvement Needed
   4. Unsatisfactory/Not Helpful
8. 4. During your recent contact with JPD, how would you rate the courtesy and demeanor or the officer/employee?

   1. Exceptional/Very Calm and Courteous
   2. Satisfactory/Calm/Courteous
   3. Improvement Needed
   4. Unsatisfactory/Not Calm/Not Courteous
10. 5. Which of the following do you see as a top priority for the Joplin Police Department to address?

    1. Traffic
    2. Illegal Drugs
    3. Violent Crime
    4. Burglaries/Thefts
    5. Juvenile Issues/Cruising
    6. Other (please specify below)
12. 'Other' description from question 5:
14. 6. In regards to your presence in the city limits of Joplin, which of the following best describes your status?

    1. Resident
    2. Employed in Joplin
    3. Business Owner
    4. Shopping
    5. Dining
    6. Entertainment
    7. Other (please specify below)
16. 'Other' description from question 6:
18. 7. Which best describes the position held by the police employee that provided service to you?

    1. Patrol Officer
    2. Patrol Supervisor
    3. Command Staff Member (lieutenant, assistant chief, or chief)
    4. Detective
    5. Detective Supervisor
    6. Civilian Staff
    7. Dispatcher/Call Taker
    8. Traffic Officer
    9. Traffic Supervisor
    10. School Resource Officer
    11. Other (please specify below)
20. 8. Based on your experience, how would you rate the overall competence level of the employee?

    1. Exceptional
    2. Adequate
    3. Improvement Needed
    4. Inadequate
22. 9. How would you rate the overall performance of the Joplin Police Department, based on your experience?

    1. Exceptional
    2. Satisfactory
    3. Improvement Needed
    4. Unsatisfactory
24. 10. Do you agree that the City of Joplin has a high level of safety and security for its citizens, businesses, and visitors?

    1. Strongly Agree
    2. Somewhat Agree
    3. Disagree
    4. Strongly Disagree
26. 11. Do you have any recommendations or suggestions for improvements to the Joplin Police Department? You may leave your name and number as well if you would like to be contacted.
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