FAQs • Joplin, MO • CivicEngage

How can I report a sight obstruction?: To report trees or objects that obstruct motorist’s line of sight at intersections, contact the Code Enforcement Officer at (417) 624-0820 ext. 518.

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Complaints/Damage Claims

1. Where can I make a claim for damage caused by the City?: For information about filing a claim for damage against the City (seeking reimbursement for loss or damage resulting from alleged city negligence), contact the Human Resources and Risk Management Department at (417) 624-0820 ext. 210 or 212.

2. How can I report a code violation?: To report nuisances or code violations on private property (occupied or vacant lots, houses, or other structures), call the City of Joplin Code Enforcement Officers at (417) 624-0820 ext. 518 (Also see "Weed Mowing").

3. How can I file a complaint against the City?: If you have a concern about city services or operations, please contact the City Manager's Office at (417) 624-0820 ext. 200.

4. Where can I file a discrimination complaint?: To file an employment complaint contact the Employment Equal Opportunity Commission at 1-800-669-4000,TDD 1-800-669-6820. To file a housing or public accommodation complaint, please contact Joplin Housing Authority 624-4514 or Housing and Urban Development offices at 1-800-743-5323.

5. Where can I file a discrimination complaint?: To file an employment complaint contact the Employment Equal Opportunity Commission at 1-800-669-4000,TDD 1-800-669-6820. To file a housing or public accommodation complaint, please contact Joplin Housing Authority 624-4514 or Housing and Urban Development offices at 1-800-743-5323.

6. Where do I report problems with City drainage?: To report a clogged storm sewer inlet, contact the Public Works Department at (417) 624-0240 ext. 565. For storm sewer channel maintenance questions contact the Public Works Department at (417) 624-0820 ext.561. For information about storm water drainage projects, contact the City of Joplin Engineering Division at (417) 624-0820 ext. 530.

7. Where can I file a noise complaint?: All formal noise complaints ("disturbing the peace") should be directed to the City of Joplin Police Department at (417) 623-3131.

8. Can I report property nuisances?: To report weed, trash, tall grass or other property nuisances, call the City of Joplin Code Enforcement Officer at (417) 624-0820 ext. 518.

9. Can I report a damaged or dangerous sidewalk?: To report hazards on sidewalks, call the Code Enforcement Officer at (417) 624-0820 ext. 518. Property owners are financially responsible for sidewalk repairs.

10. How can I report a sight obstruction?: To report trees or objects that obstruct motorist’s line of sight at intersections, contact the Code Enforcement Officer at (417) 624-0820 ext. 518.

11. Where do I find out about regulations for signs or report a sign violation?: The City of Joplin City Code regulates the size and number of locations, structural design, construction, material and installation standards, maintenance and clearance for signs (permanent, temporary and portable) visible from public right-of-way. To report violations or for information, contact the City of Joplin Building Division at (417) 624-0820 ext. 520, or the Planning Division at (417) 624-0820 ext. 510.

12. Can I report problems with street lighting/a lack of street lighting?: To report street lights out, or other street lighting requests or concerns call Empire Electric Company at (417) 625-5100. The City of Joplin Public Works Department may also help address your questions at (417) 624-0820 ext. 533.

13. How do I report a traffic signal that is not working?: To report a traffic signal that is not working, call the City of Joplin Public Works Department at (417)624-0820 ext. 531. After hours, or on weekends and holidays, call the Police Department at (417) 623-3131. For information about new traffic signal installation and signal design, call the Engineering Division at (417) 624-0820 ext. 531.