This link will navigate you to the Online Payment Server.

Thank you for choosing to send your payment electronically to the City of Joplin. Currently we are only accepting payments for Wastewater and Trash Utility billing. Please review the City's Privacy Policy regarding online payments.

The City accepts the following forms of payment for online transactions: Visa, Mastercard, Discover, and American Express.

Any payment will be credited against your account. No refunds will be made by the City after receiving online payment.

At this time the City is NOT assessing any fees related to the processing of online payment transactions.

Payments received before 2pm Central time are credited the same business day. Payments received after 2pm Central time, weekends, or holidays, are credited the NEXT business day.

The payment server is OFFLINE between 1:45-4:00 am each day for backup and maintenance. Payments can NOT be processed during this window of time.

Please contact our Billing Specialist if you have questions/concerns:

City of Joplin-Utility Billing
417.627.2955

This link will navigate you to the Online Payment Server.

This link will provide instructions to guide you in Creating an Online Account & Managing eBilling.