Public Transportation

Due to a shortage of transit drivers, Trolley Service has been suspended.
MAPS Service will now operate Monday-Friday, 6:30am-5pm

MAPS Transit provides reliable, courteous, curb-to-curb transportation on a prescheduled basis to the residents of the greater metro area. You can schedule a ride to be picked up from and taken to any destination within the MAPS operating boundaries. MAPS service is available in Joplin, Carterville, Duenweg, Oronogo, and Webb City.

For questions or additional information, please contact the MAPS office at (417) 626-8609.

 How Do I Sign Up For the Half Fare Program?

Individuals who are age 60+, are disabled, or receive Medicare are eligible for membership in our Half Fare Program. Members of the Half Fare Program are issued a Transit ID Card that grants them half priced rides on MAPS vehicles and Sunshine Lamp Trolley buses when they show the driver their Transit ID Card.

Transit ID Cards can be issued to individuals who are age 60+ or receive Medicare that bring a state issued photo ID and their Medicare card, if applicable, to the MAPS Office, 2nd & Main, from 8am-5pm Monday-Friday. Persons with disabilities must return a completed Application for Disability Certification to the above location before a Transit ID Card can be issued. Applications are available by clicking on this link Application, at the MAPS Offices, or by calling the dispatch line. Transit ID Cards are issued to an individual for their personal use ONLY. No other person will be allowed to use it for a reduced fare on the transit system. Transit ID Cards do not reduce the $2.00 fare charged for deviations.

Please show your Transit ID Card to the driver each time you board the vehicle. Even if you are a frequent rider and feel the drivers know you, the driver will ask you to show your Transit ID Card to receive the reduced fare. Please be aware you will be required to pay the full fare if you fail to show the driver your Transit ID Card. The first card is issued free of charge, but there is a $5.00 fee to replace lost or stolen Transit ID Cards.

 Civil Rights & Americans with Disabilities Act (ADA)

The City of Joplin is responsible for ensuring that the Metro Area PublicTransit System(MAPS) and the Sunshine Lamp Trolley properly implement several civil rights laws and programs, including Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990 (ADA), the Disadvantaged Business Enterprise (DBE) program, and the External Equal Employment Opportunity (EEO) program.

Any person who believes that he or she, individually, or as a member of any specific class of persons, or in connection with any disadvantaged business enterprise, has been subjected to discrimination prohibited by Title VI of the Civil Rights Act of 1964, the American with Disabilities Act of 1990, Section 504 of the Vocational Rehabilitation Act of 1973, and the Civil Rights Restoration Act of 1987, as amended, may file a complaint with the City of Joplin, Human Resource Director, 602 S. Main, Joplin, MO 64801

Title VI

 What is Title VI?

Title VI of the Civil Rights Act of 1964 is a Federal law that protects individuals and groups from discrimination on the basis of their race, color, and national origin in programs and activities that receive Federal financial assistance. Reference to Title VI includes other civil rights provisions of Federal statutes and related authorities to the extent that they prohibit discrimination in programs and activities receiving Federal financial assistance.

Know Your Rights
2020 Title VI Update
Title VI Complaint Form
DBE Goal 2017-2019