Robbery doesn't occur as often as other crimes against businesses, but the potential for loss can be much greater from a single incident. Also, robbery involves force or threat of force and can result in serious injury or death.
Greet every person who enters the business in a friendly manner. Personal contact can discourage a would-be criminal.
If you or your employees are confronted by a robber, cooperate. Merchandise and cash can always be replaced - people can't.
Keep small amounts of cash in the register to reduce losses. Use a drop safe into which large bills and excess cash are dropped by employees and cannot be retrieved by them. Post signs alerting would-be robbers of this procedure.
Keep windows clear of displays or signs and make sure your business is well-lighted. Check the layout of your store; eliminate any blind spots that may hide a robbery in progress.
Make bank deposits often and during business hours. Don't establish a pattern; take different routes at different times during the day. Ask a police officer to escort you to the bank whenever possible.
Make sure your address is visible so emergency vehicles can easily find your business.
Place cash registers in the front section of the store. This increases the chances of someone spotting a robbery in progress and reporting it to the police.
Provide information about your security system to employees only on a "need-to-know" basis. Instruct your employees to report any suspicious activity or person immediately and write down the information for future reference.